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Our Services

As a Meter Asset Provider, we offer the following services to cater for the individual needs of our customers.

ASSET MANAGEMENT

We have dedicated systems and processes in place that utilise industry data flows as well as additional reporting mechanisms to manage assets throughout their lifecycle ensuring those assets are tracked and appropriately billed for.

CONTRACT MANAGEMENT

Our contract management team has close effective relationships with manufacturers and service providers to deliver excellent service and value to our customers.

FUNDING PROVISION

Northern Powergrid is in a unique position where we can be flexible on funding requirements with no upper or lower limits and have the ability to react to changes in projected volumes

ASSET TRACKING

We have dedicated systems and processes in place that utilise industry data flows as well as additional reporting mechanisms to manage assets throughout their lifecycle ensuring those assets are tracked and appropriately billed for.

FAULT MANAGEMENT

We have implemented processes to ensure assets are appropriately further tracked beyond the point of its removal from industry data flows.

FIRMWARE MANAGEMENT

We have arrangements in place with the meter manufacturers, where we have a purchased agreement, to ensure that our energy supplier customers have access to firmware updates to keep our metering assets up to date